1. Introduction
These Terms and Conditions govern your access to and use of the Mason & Wild website. This website is owned and operated by Crew Up Pty Ltd, registration number K2025281605, trading as Crew Up Traveland Mason & Wild.
By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use the website.
2. Website purpose
The website is provided for general informational, marketing, and enquiry purposes relating to luxury travel services and related offerings.
Content on the website does not constitute a binding offer capable of acceptance unless expressly stated otherwise in writing.
3. No travel booking formed on the website
Submitting an enquiry, contact form, or newsletter signup through the website does not create a binding booking, supplier contract, or travel agreement.
Any booking, travel arrangement, or paid service will be subject to separate proposal, confirmation, invoice, supplier terms, and booking conditions where applicable.
4. Accuracy of website content
We aim to keep the website content accurate and up to date, but we do not warrant that all content is complete, current, error-free, or suitable for every user or purpose.
Destination information, property details, inclusions, availability, pricing indications, and travel experiences may change without notice.
5. Intellectual property
Unless otherwise stated, all content on this website, including text, design elements, branding, logos, graphics, layout, and original written content, is owned by or licensed to Crew Up Pty Ltd.
You may not reproduce, republish, distribute, modify, exploit, or use website content for commercial purposes without prior written permission.
6. Permitted use
You agree to use the website only for lawful purposes.
- Do not attempt unauthorised access to website systems.
- Do not introduce malicious code, viruses, or harmful material.
- Do not scrape or extract data from the website without permission.
- Do not use the website in a fraudulent, unlawful, or abusive manner.
7. Third-party links and suppliers
The website may contain links to third-party websites, suppliers, service providers, or external tools. We are not responsible for the content, security, availability, or practices of those third-party services.
8. Limitation of liability
To the maximum extent permitted by law, Crew Up Pty Ltd will not be liable for direct, indirect, incidental, consequential, or special loss or damage arising out of or in connection with website use, downtime, technical interruption, cyber incidents, or reliance on website content prior to formal booking confirmation.
Nothing in these Terms excludes liability where such exclusion is unlawful.
9. Indemnity
You agree to indemnify and hold harmless Crew Up Pty Ltd, its directors, officers, employees, and service providers from claims, losses, damages, liabilities, and expenses arising from misuse of the website or breach of these Terms.
10. Privacy and cookies
Your use of the website is also subject to our Privacy Policyand cookie practices as made available on the website.
11. Website availability and changes
We may suspend, withdraw, restrict, update, or change any part of the website at any time without notice. We do not guarantee uninterrupted or error-free access.
12. Electronic communications
By contacting us through the website or by email, you consent to receiving communications from us electronically for purposes related to your enquiry, service request, or booking administration.
13. Consumer protection and travel contracting
Where applicable, separate booking terms, supplier terms, and consumer-facing contractual terms govern the purchase of travel services.
Nothing on this website is intended to limit rights you may have under applicable consumer protection law where those rights cannot lawfully be excluded.
14. Governing law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
15. Dispute resolution
If a dispute arises relating to the website, the parties will first attempt to resolve it in good faith through direct engagement.
If unresolved, either party may pursue remedies available under applicable South African law.
16. Contact details
Crew Up Pty Ltd
Trading as Crew Up Travel and Mason & Wild
46 Doordrift Road, Constantia, Cape Town, 7806, South Africa
Email: private@masonandwild.com
Telephone: +27 (0) 87 550 1882